When an individual purchases a REUNITE-ID tag, they are instructed to go to the website to create an Owner profile. After this step is completed, then the owner goes to their PROFILE page and click on a button marked MY PETS in the ACTIONS box. There they create a profile of their pet including pictures, video, description, and much more. This is the information that will be accessed when your PET is marked with a MISSING status. When the pet is safe at home, this detailed information is hidden and confidential. Once the pet is found, the MISSING status can be changed, and the details of the pet's home and owner contact details are hidden once again.
REUNITE-ID tags will be found at pet stores, veterinarians, rescue shelters, and select retail locations. When you buy the REUNITE-ID package, you receive the following instructions:
Go to Account then click on Avatar. You will be able to select an Avatar as your primary photo or you can upload a photo from your computer. From the View photo page you can set a photo as your Default Avatar.
Each Reunite-ID tag is unique. Inside is a chip which is scannable by most Android phones and all iPhones (models 7 or newer) which have an NFC capability. This feature is also used by programs like GooglePay and ApplePay. This requires NO specialized scanner like microchips.0
The tag stores information on a pet including :
Additionally, the same information above as well as photos and more details is found by scanning a QR code with ANY CELL PHONE which is on the opposite side of the REUNITE-ID tag. This will take the person to the REUNITE-ID website where they are prompted to add the number on the tag to a form to lookup the lost pet's information. The pet's information will only be disclosed IF THE OWNER HAS LISTED THE PET AS MISSING.
Although the information remains on the website, someone finding your pet will have no idea that it is registered with REUNITE-ID. You MUST keep a collar with the tag on your pet at ALL TIMES. Even an "indoor only" pet should have a collar because the number of reports of these pets dashing out and running from an owner are overwhelmingly numerous.
REUNITE-ID tags are manufactured to be IP67 certified waterproof.
The REUNITE-ID tags are guaranteed for 5 years and have an expected lifetime of 10-12 years. If a tag fails within the warranty period, then you follow the instructions for a replacement:
There is, on occasion, the need to update information because you relocate or change phone numbers. In order to make changes to your online profile, just log in and click on the EDIT PROFILE button in your account. However, that does not update information which is inside the chip of the dog tag. To update the tag follow these steps:
Log into the website and you are at your profile page. Here you can navigate to the ACTIONS box and click on MY PETS. Here you will find a + (plus sign) to add another pet and create a new pet profile under your pets with new information, pictures and details.
YES! We have a referrals system which enables you to use a link provided in your account page to send to friends and family. This link will credit your account with POINTS which accumulate with every referral. These points can be used for discounts on additional tags, pet accessories, apparel, and gifts. The more points you accrue, the bigger the discount. Points have NO CASH VALUE, and cannot be redeemed for cash.
Go to Account then click Edit Profile. You will be able to edit your profile details such as Headline, Description, Gender etc.
There are 2 ways you can send a private message to a user 1) Click on the Mail icon in member menu and select Compose. In the Recipient field, type in the username of the user you want to send a message to. If the username exists, it will populate as you're typing in the Username. This will help to ensure you type in the correct username. 2) From the users profile you can click Send Letter.
Click on the Mail icon in member menu and click Outbox. This will take you to your Outbox which contains Messages and Greetings you have sent. You can have just messages display or just Greetings by placing a check mark beside what you want to see. Removing a check mark beside Messages for example will display everything but Messages and vise versa.
Click on the Mail icon in member menu then click on Trash. This will display all Messages and Greetings you deleted. Choose what you want to retrieve and click Restore The message(s) selected will now be back in your Inbox.
To save space on our server and to ensure the site is not running what it doesn't need to run, old messages maybe removed periodically.
When you subscribe to another user, that user's profile will be listed in your subscriptions page. This also applies to subscribing to other users activities such as blogs etc.
We strictly enforce our Terms Of Service and make every effort possible to make sure all users are following them. Your account may have been terminated due to a breach in the Terms Of Service (aka TOS). If you felt that your account was terminated for no probable reason, we ask that you contact the site administrator.
The administrator may have chosen to have profiles approved first before joining the site.
Chances are you may have misspelled your password or had your CAPS LOCK on while typing your password. Try typing your password with CAPS LOCK off. If this fails, you can request a password that will be sent to the email address you provided when you registered.